Shop rules

Terms and Conditions

CHAPTER I - DEFINITIONS

The terms used in these Terms and Conditions mean:

1. Seller – Monpacie Spółka z Ograniczoną Odpowiedzialnością (limited liability company) with its registered office at: ul. STAWKI 2A / 1, 00-193 WARSZAWA, entered in the register of entrepreneurs of the National Court Register by the District Court for the Capital City of Warsaw in Warsaw, 12th Commercial Division of the National Court Register, under KRS number 0000989200, NIP (tax ID): 525-292-11-33, REGON 522947630, with a share capital of PLN 5,000 paid up in full. The Seller's customer service works every Business day from 9:00 to 17:00, email address: [email protected]

2. Online Store – the online store operated by the Seller at the URL: https://monpacie.pl

3. Customer – a natural person who is at least 13 years old and has legal capacity, provided that if such person is under 18 years of age, the consent of their legal representative is required; a legal person or an organisational unit without legal personality to which specific provisions grant legal capacity, placing an Order in the Online Store;

4. Business – a Customer who places an Order in the Online Store directly related to their business or professional activity; for the avoidance of doubt, a Business shall in particular mean a Customer who, when placing an Order or registering a Customer Account, selected the "Business" option and provided the data necessary to issue a VAT invoice. Selecting the Business option gives the Customer the possibility of obtaining a discount on the Price indicated on the Product Page, deferred payment and a trade credit limit – these terms are decided solely by the Seller based on the criteria it has adopted;

5. User – any person using the Online Store;

6. Product or Products – handicraft materials, jewellery, decorations and ornaments, and other products offered for sale by the Seller in the Online Store;

7. Product Page – a single subpage of the Online Store website presenting detailed information about a Product, including the Order fulfilment time for the Product;

8. Price - the gross price of a Product placed next to the Product information, which does not, however, include the cost of delivering the Product to the Customer or any other additional costs that the Customer has agreed to bear.

9. Order – a declaration of intent by the Customer submitted via the Online Store, specifying the Product or set of Products selected by the Customer for fulfilment, in accordance with these Terms and Conditions;

10. Collection Point – the Seller's central warehouse and the Seller's branches where personal collection of an Order is possible, the exact addresses and opening hours of which are available on the Online Store website;

11. Business days - days of the week from Monday to Friday, excluding statutory public holidays;12. Sales Agreement - an agreement for the sale of Products within the meaning of the Civil Code concluded between the Seller and the Customer using the Online Store website, and where the Customer is a Consumer, a distance sales agreement within the meaning of the Consumer Rights Act;

13. Customer Account - a tool available in the Online Store system after entering an email address (Login) and Password, enabling, among other things, tracking the stages of Order fulfilment on the Online Store website, viewing the Order history, editing the Customer's contact details, changing the Password, etc.;

14. Login – the email address provided by the User when registering in the Online Store, required together with the Password to create a Customer Account;

15. Password - a string of letters, digits or other characters chosen by the User when registering a Customer Account, used to secure access to the Customer Account;

16. Consumer - a natural person performing a legal transaction with an entrepreneur that is not directly related to their business or professional activity, in accordance with the definition contained in Art. 22(1) of the Civil Code;

17. Consumer Rights Act – the Act of 30 May 2014 on consumer rights (Journal of Laws of 2014, item 827, as amended);

18. Civil Code – the Act of 24 April 1964 – Civil Code (consolidated text: Journal of Laws of 2014, item 121, as amended);

19. Terms and Conditions - these terms and conditions of the Online Store.

CHAPTER II - GENERAL PROVISIONS

1. Placing Orders for Products offered in the Online Store and fulfilling Orders is carried out on the basis of these Terms and Conditions and generally applicable law. These Terms and Conditions are the regulations referred to in Art. 8 of the Act of 18 July 2002 on the provision of electronic services (consolidated text: Journal of Laws of 2013, item 1422);

2. The number of Products on promotion or on sale is limited. Orders for such Products are fulfilled in the order in which they were placed by Customers, until stocks are exhausted;

3. The information provided in the Online Store (in particular regarding Product Prices) does not constitute a commercial offer within the meaning of Art. 66 of the Civil Code; it is only an invitation for Customers to submit offers as defined in Art. 71 of the Civil Code;

4. All Prices given on the Online Store website are expressed in Polish zloty (PLN) and are gross prices (including VAT);

5. Customers or Users are prohibited from using the Online Store or the www.monpacie.pl website to send unsolicited commercial information, so-called spam, within the meaning of the Act on the provision of electronic services of 18 July 2002 (consolidated text: Journal of Laws of 2013, item 1422), as well as from using the Online Store website in a manner contrary to the law or good practice, infringing the personal rights of third parties or the legitimate interests of the Seller.

6. In order to use the Online Store, the User should obtain, on their own, access to a computer or other end device with access to the Internet and email. The Online Store can be used by a Customer who has the following equipment:

○ a PC or other device with Internet access,

○ Internet access,

○ a web browser, e.g. Firefox, Internet Explorer, Google Chrome or another,

○ an active email account.

7. The Customer can contact the Seller directly by phone, by email or via the contact form available on the Online Store website in the CONTACT tab. All of the Seller's contact details are provided in these Terms and Conditions and on the Online Store website in the CONTACT tab.

CHAPTER III - ELECTRONIC SERVICES

1. The electronic services provided under these Terms and Conditions consist of enabling Users to make purchases in the Online Store, in particular using the Customer Account, as well as providing the newsletter service and the "Ask about the product", "Reviews" and "Report an error" services. These services are available 24 hours a day, 7 days a week. These services are free of charge for Users;

2. Using the Customer Account service requires the User to register and provide personal data: first name and last name, address, where applicable Business details and NIP (tax ID), an email address which is also the Login, and to set a Password. A message confirming successful registration will be sent to the User's email address provided in the registration form. Upon confirmation of the Customer Account registration, an agreement for maintaining the Customer Account is concluded between the User and the Seller on the terms set out in the Terms and Conditions;

3. Registration of a Customer Account is free of charge and voluntary. The Login and Password are confidential. The Customer using the Login and Password is asked to keep this information confidential. The Password is not known to the Seller;

4. Each User may have only one Customer Account in the Online Store. The Customer Account is non-transferable; the User may not use the Customer Accounts of other Users or allow other persons to use their Customer Account, including the Login and Password for the Customer Account;

5. The newsletter service may be used by any User who, when registering a Customer Account, ticks and thereby activates the relevant field in the registration form, or ticks the relevant field when placing an Order, or enters their email address in the field provided in the Online Store. After signing up for the newsletter, the User receives a message at the email address provided asking them to confirm the subscription. Upon confirmation of the newsletter subscription, an agreement for the provision of electronic services is concluded between the User and the Seller on the terms set out in the Terms and Conditions;

6. The "Ask about the product" service enables the User to send the Seller, via a form available in the Online Store, an enquiry about detailed information on a Product and its properties, providing the User's first name and last name, email address and contact phone number. The Seller replies by sending information to the email address provided by the User or by phone no later than within 3 days of the User sending the enquiry;

7. The "Report an error" service enables the User to send the Seller information about an error noticed by the User in the Online Store. To do so, the User provides their first name and last name, email address and a description of the error in the form provided for this purpose. The User receives no remuneration or other benefits from the Seller for using this service;

8. The "Reviews" service enables the User to post on the Product Page an individual and subjective review of the given Product. The review is posted on the Product Page after being approved by the Seller. The User receives no remuneration or other benefits from the Seller for using this service;

9. By sharing and posting content through the free services offered by the Seller referred to in these Terms and Conditions, the User voluntarily disseminates the content entered. In case of any doubt, it should be assumed that the Seller only provides Users with the appropriate IT resources to share and disseminate content, but such content should not be identified with the Seller's views;

10. Each User is responsible for the content they post and share when using the electronic services provided by the Seller;

11. Users may not share or post content that could in any way infringe the personal rights of third parties or of the Seller, or infringe any other rights of third parties, including copyright and related rights, industrial property rights or trade secrets. Users are also prohibited from posting any offensive content, content contrary to good practice, the law or social norms, content containing any personal data of third parties without their consent, as well as advertising content;

12. The agreement for the provision of electronic services by the Seller with respect to the Customer Account, the newsletter and the other services described in these Terms and Conditions is concluded for an indefinite period. The User may terminate this agreement at any time free of charge. The Seller may terminate the agreement for the provision of electronic services with 14 days' notice. Termination of the agreement for the provision of electronic services by either party, as well as its termination by mutual consent, is equivalent to deleting the Customer Account; however, this does not affect the performance of Sales Agreements already concluded, unless the parties agree otherwise;

13. The Seller makes every effort to ensure the correct and uninterrupted operation of the Online Store. The User may submit a complaint regarding the electronic services provided by the Seller. The User is asked to send a complaint containing the User's details, including email address or contact phone number, and a brief description of the problem, to the Seller's email address or in writing to the Seller's address;

14. Complaints regarding electronic services are considered within 30 days of submission of the complaint, in accordance with applicable law. The Seller will inform the User of the outcome.

CHAPTER IV - ORDER AND CONCLUSION OF THE SALES AGREEMENT

1. When placing an Order, the User may, but does not have to, register in the Online Store and create a Customer Account, so that they do not have to provide their personal data each time they place subsequent Orders;

2. Orders can be placed in the Online Store 24 hours a day, 7 days a week; however, the Seller fulfils Orders only on Business days;

3. In order to place an Order in the Online Store, the Customer is asked to take the following steps:

○ select the Product to be purchased, the quantity of the Product, and, where applicable, other parameters specific to the Product if they are available for selection on the Product Page, and then click the "Add to cart" button,

○ after selecting all ordered Products, click the "Next" button,

○ then: either enter the Login and Password and log in to the Customer Account, or create a Customer Account by providing personal data: first name, last name, address, phone number, email address which is the Login to the Customer Account, and set a Password; where applicable, provide a delivery address if different from the one given in the contact details, company details, choose the sales document (fiscal receipt or VAT invoice), or provide personal data and shipping details without registering a Customer Account (so-called quick order), or make a purchase without registration.

○ confirm that you have read the provisions of the Terms and Conditions, consent to the processing of personal data, optionally sign up for the newsletter, and then click the "Next" button,

○ choose the delivery method for the Products, the payment method, the payment term (an option for a Business that has been granted a credit limit by the Seller) and enter any remarks or comments for the Seller in the field provided, then click the "Next" button,

○ to complete the Order, after verifying the data and information entered by the Customer to place the Order and correcting them if a mistake has occurred, click the "I place an order with an obligation to pay" button.

4. After placing an Order, the Customer receives an email confirming the Order with the Order number. The Sales Agreement is concluded at the moment the Order with the assigned Order number is sent to the Customer. The Sales Agreement is concluded in Polish;

5. Until the "I place an order with an obligation to pay" button is clicked, the User may at any time change the previously selected Products and their quantity, or interrupt the ordering process and cancel the Order. The Customer is bound by the Terms and Conditions from the moment of placing the Order. The Seller does not set a minimum Order value in the Online Store;

6. The content of Sales Agreements concluded using the Online Store is stored by the Online Store's IT system for as long as the Customer Account exists in the Online Store, and the content of these agreements is made available only to the parties to the Sales Agreement. Each Customer, after logging in to the Customer Account, has access to all of their Sales Agreements concluded via the Online Store website for the period of their storage in the IT system specified in the first sentence. In the absence of a Customer Account, the content of Sales Agreements concluded using the Online Store is stored by the Online Store's IT system until the expiry of the Consumer's period for withdrawal from the Sales Agreement, but no longer than 3 months from the conclusion of the Sales Agreement.

CHAPTER V - PAYMENT METHODS, DELIVERY COSTS

1. The following payment methods are available in the Online Store:

○ prepayment to the Seller's account by traditional bank transfer,

○ prepayment to the Seller's account via the tpay electronic payment system, including by credit card (if this payment method is selected, the Customer additionally bears the commission indicated when selecting this payment method),

○ cash on delivery upon receipt of the Order (if this payment method is selected, the Customer bears an additional fee in the amount indicated when selecting this payment method).

2. If traditional bank transfer is selected, payment for the ordered Products should be made to the account number indicated in the Order confirmation, stating the Online Store Order number in the transfer title. Paying an incorrect amount may significantly extend the Order fulfilment time;

3. The Customer is asked to pay for each Order separately;

4. Electronic payments are made as follows: the Customer paying for the Order is redirected to the transaction service. After logging in, the Customer receives a transfer form ready for approval with the appropriate amount, transfer title and the Seller's details. After approving the transfer, the Customer is redirected back to the Online Store. Payments via the tpay system are handled by KRAJOWY INTEGRATOR PŁATNOŚCI SPÓŁKA AKCYJNA (joint-stock company) with its registered office in Poznań, ul. PL. WŁADYSŁAWA ANDERSA 3/— 61-894 POZNAŃ, a national payment institution supervised by the Polish Financial Supervision Authority (KNF), entered in the KRS register of entrepreneurs by the District Court in Poznań, 8th Commercial Division of the National Court Register, under KRS number 0000412357, with a share capital of PLN 5,494,980 paid up in full, NIP (tax ID): 7773061579, REGON 300878437. The Customer's personal data is transferred to tpay S.A., which is its data controller. Orders not paid within 3 Business days of the conclusion of the Sales Agreement are cancelled. Orders not collected from the Collection Point are cancelled within 3 Business days after the agreed collection date;

5. Order fulfilment begins when the payment is credited to the Seller's bank account indicated in the Order confirmation (in the case of payment by traditional transfer), or when the electronic payment platform confirms that the Customer has made the payment (in the case of payment via the electronic payment system), or upon conclusion of the Sales Agreement (if the Order is collected from a Collection Point or the Business has been granted a deferred payment term and trade credit limit);

6. The Seller delivers to the place indicated by the Customer via Inpost. Personal collection of the Order at the Collection Point chosen by the Customer (which the Customer selects from the available list when ordering Products) is also possible after prior arrangement of the date with the Seller;

7. Detailed delivery costs for each delivery method are available in the Online Store in the Delivery Terms tab. The costs of receiving the Product, including the costs of unloading the Product from the means of transport, are borne by the Customer;

8. The total cost of the Order (i.e. the Price together with the costs of the selected delivery method and any additional costs accepted by the Customer) is also shown to the Customer in the Order confirmation email and in the "My orders" tab after logging in to the Customer Account. Additional costs will be charged to the Consumer only after obtaining the Consumer's explicit consent.

CHAPTER VI - ORDER FULFILMENT

1. The Price applicable to a given Order is the Price at the time the Order was placed. The Customer is informed by email on an ongoing basis about changes in the status of their Order;

2. The Product Page shows the Customer information on whether the selected Product is available in the Seller's warehouse and the expected shipping date. Ordered Products are shipped within the time indicated on the Product Page, counted from the moment the payment for the Order is credited to the Seller's account or information on the payment is received via the electronic payment platform, or from the conclusion of the Sales Agreement – depending on the payment method selected. Products are delivered to the Consumer no later than within 30 days, unless the parties agree on a different date in the Sales Agreement;

3. However, if the Order includes Products that are not available within the shipping times indicated on the Product Page, the Seller will promptly inform the Customer by email or phone. The Customer who is a Consumer then has the right to cancel the entire Order, or cancel the missing Product, or agree to an extended Order fulfilment time, or to fulfilment of the Order in parts, or agree to replace the missing Product with a similar one with comparable properties and Price;

4. The Seller delivers the ordered Products within the territory of the Republic of Poland;

5. The Customer undertakes to collect the ordered Products and/or pay the Price for the Order specified by the Seller;

6. Where the Customer is a Business, the Seller reserves ownership of the Product until the Price is paid, in accordance with the provisions of these Terms and Conditions.

7. When Products are delivered by a courier company, the Customer is asked to check, in the presence of the courier's employee, whether the parcel shows any damage resulting from transport, whether it is intact and consistent with the Order. Checking the parcel is a free service guaranteeing the highest quality of service. If the parcel is found to be damaged, incomplete or inconsistent with the Order, the Customer is asked to draw up a damage report and promptly notify the Seller;

8. A fiscal receipt or, if the Customer is a Business, a VAT invoice is issued for each Product sold. The sales document constitutes written confirmation of the content of the Sales Agreement concluded;

9. The Seller undertakes to deliver Products free of defects, excluding any defects indicated in the sales offer on the respective Product Pages in the Online Store;

CHAPTER VII - CONSUMER'S RIGHT OF WITHDRAWAL

1. In accordance with Art. 27 of the Consumer Rights Act, the Seller informs the Consumer of their right to withdraw from the Sales Agreement within 14 days without giving any reason. The withdrawal period expires 14 days from the day on which the Consumer, or a third party other than the carrier indicated by the Consumer, took possession of the goods;

2. To exercise the right of withdrawal from the Sales Agreement, the Seller must be informed.

3. The Consumer may also use the model withdrawal form, which is included in every parcel and is Appendix No. to the Terms and Conditions;

4. To meet the withdrawal deadline, it is sufficient for the Consumer to send the communication concerning the exercise of the right of withdrawal before the withdrawal period has expired;

5. Effects of withdrawal: in the event of withdrawal from the Sales Agreement, the Seller shall reimburse to the Customer who is a Consumer all payments received from them, including the costs of delivering the Products (with the exception of supplementary costs resulting from the Consumer's choice of a type of delivery other than the least expensive type of standard delivery offered by the Seller), without undue delay and in any event not later than 14 days from the day on which the Seller is informed of the Consumer's decision to withdraw from the Sales Agreement. The Seller will carry out such reimbursement using the same means of payment as the Consumer used for the initial transaction, unless the Customer has expressly agreed otherwise; in any event, the Consumer will not incur any fees as a result of such reimbursement. The Seller may withhold reimbursement until it has received the Products back or until the Consumer has supplied evidence of having sent them back, whichever is the earliest;

6. The Consumer is asked to send back or hand over the returned Products to the following Seller address: Monpacie sp. z o.o., ul. Arkuszowa 73 lok. 2 C, 01-934 Warszawa,without undue delay and in any event not later than 14 days from the day on which the Consumer informed the Seller of the withdrawal from the Sales Agreement. The deadline is met if the Consumer sends back the Product before the 14-day period has expired. The Consumer will have to bear the direct cost of returning the Products;

7. The Customer who is a Consumer is only liable for any diminished value of the Products resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the Products;

8. In accordance with Art. 38 of the Consumer Rights Act, the Consumer does not have the right to withdraw from the Sales Agreement with respect to agreements:

○ for the provision of services, if the Seller has fully performed the service with the express consent of the Consumer, who was informed before the start of the service that after the Seller's performance they would lose the right to withdraw from the Sales Agreement,

○ where the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the expiry of the withdrawal period,

○ where the subject of the performance is an item that deteriorates rapidly or has a short shelf life,

○ where the subject of the performance is an item delivered in sealed packaging which cannot be returned after opening for health protection or hygiene reasons, if the packaging was opened after delivery,

○ where the subject of the performance are items which, after delivery, due to their nature, become inseparably mixed with other items,

○ where the subject of the performance are alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement, the delivery of which can only take place after 30 days and the value of which depends on market fluctuations over which the Seller has no control,

○ where the Consumer has specifically requested the Seller to visit them to carry out urgent repairs or maintenance; if the Seller additionally provides services other than those requested by the Consumer, or supplies items other than spare parts necessary to carry out the repair or maintenance, the Consumer has the right to withdraw from the Sales Agreement with respect to the additional services or items,

○ where the subject of the performance are sound or visual recordings or computer software supplied in sealed packaging, if the packaging was opened after delivery,

○ for the supply of newspapers, periodicals or magazines, with the exception of subscription agreements,

○ concluded at a public auction,

○ for the provision of accommodation services other than for residential purposes, transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the Sales Agreement specifies the date or period of performance of the service,

○ for the supply of digital content not supplied on a tangible medium, if the performance began with the express consent of the Consumer before the expiry of the withdrawal period and after the Seller informed them of the loss of the right of withdrawal from the Sales Agreement.

CHAPTER VIII - COMPLAINTS

1. The Seller is liable for defects in the Product in accordance with the principles of statutory warranty (rękojmia) set out in the Civil Code, in particular Art. 556 and 556(1) – 556(6) of the Civil Code. A complaint may concern a Product with physical defects that existed at the moment the risk passed to the buyer or resulted from a cause inherent in the item sold at that same moment. If the buyer of the Product is a Business, the Seller's liability under statutory warranty (rękojmia) is excluded pursuant to Art. 558 § 1 of the Civil Code;

2. If a defect in the Product is found, the Customer may submit a complaint to the Seller by sending it in writing together with the Product concerned to the Seller's address, or directly to the manufacturer of the Product at the address indicated on the Product packaging or warranty card, if one is attached to the Product;

3. In order to facilitate the complaint process, the Customer sending the Product concerned to the Seller is asked to provide the following details: first name and last name, residential address, Order number, email address, and a detailed description of the Product defect and the complainant's request. When submitting a complaint, the Customer is also asked to attach a copy of the proof of purchase (e.g. a receipt or invoice);

4. Complaints are considered within 14 days of submission of the complaint, in accordance with applicable law. The Seller will inform the Customer of the outcome;

5. The Seller declares that it agrees to resolve consumer disputes under the Act of 23 September 2016 on out-of-court resolution of consumer disputes (Journal of Laws 2016, item 1823). If the Seller does not accept the complaint, the Customer who is a Consumer may use out-of-court complaint handling and redress procedures and contact the Voivodeship Inspectorate of Trade Inspection (Wojewódzki Inspektorat Inspekcji Handlowej). Detailed procedures for obtaining assistance from the Trade Inspection are available on the authority's website and at www.uokik.gov.pl in the "Rozstrzyganie sporów konsumenckich" (Resolution of consumer disputes) and "Ważne sprawy" (Important matters) tabs. Out-of-court redress after the complaint procedure has been completed is free of charge. A Consumer who wishes to use an out-of-court redress procedure may additionally submit a complaint via the EU online dispute resolution platform (ODR), available at http://ec.europa.eu/consumers/odr/

6. Any disputes arising between the Seller and a Business shall be submitted to the common court having jurisdiction over the Seller's registered office.

CHAPTER IX - PERSONAL DATA

1. Monpacie Spółka z Ograniczoną Odpowiedzialnością (limited liability company) with its registered office at: ul. STAWKI 2A / 1, 00-193 WARSZAWA, entered in the register of entrepreneurs of the National Court Register by the District Court for the Capital City of Warsaw in Warsaw,12th Commercial Division of the National Court Register, under KRS number 0000989200, NIP (tax ID): 525-292-11-33, REGON 522947630, with a share capital of PLN 5,000 paid up in full. The Seller's customer service works every Business day from 9:00 to 17:00, email address: [email protected]

2. The Customer has the right to request access to their personal data, its rectification, erasure or restriction of processing. The Customer may also withdraw consent to the processing of personal data and object to the processing of data that may be processed without the need to obtain the customer's consent;

3. The Customer's personal data will be processed for strictly defined purposes and within the limits of the consent obtained from the customer, except where the law permits data processing for specific purposes without obtaining consent;

4. Personal data will be processed for the period necessary to achieve the purpose of processing;

5. In the event of a violation of their rights related to personal data protection, the Customer may lodge a complaint with the President of the Personal Data Protection Office (Prezes Urzędu Ochrony Danych Osobowych);

6. Personal data will not be transferred to other entities, except in cases expressly provided for by applicable law, including at the request of authorised bodies such as courts and public prosecutors;

7. The processing of personal data may be entrusted to another entity;

8. Such entrustment is possible only on the basis of a data processing agreement ensuring appropriate protection of the data and preservation of the purpose of its processing;

9. Each case of personal data processing must be based on an appropriate legal basis in accordance with applicable law, namely the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as the "Regulation";

10. Personal data may be processed on the following bases:

● performance of a contract to which the data subject is party, or taking steps at the request of the data subject prior to entering into a contract – basis: Art. 6(1)(b) of the Regulation,

● compliance with a legal obligation to which the controller is subject, – basis: Art. 6(1)(c) of the Regulation,

● protection of the vital interests of the data subject or of another natural person, – basis: Art. 6(1)(d) of the Regulation,

● direct marketing of own products or services, – basis: Art. 6(1)(a) of the Regulation,

● pursuing claims related to business activity– basis: Art. 6(1)(f) of the Regulation,

● for the purposes of the legitimate interests pursued by the controller or by a third party – basis: Art. 6(1)(a) of the Regulation.

CHAPTER X - FINAL PROVISIONS

1. If the buyer of the Products is a Business, the Seller's liability for damages for lost profits is excluded pursuant to Art. 361 § 2 of the Civil Code;

2. In matters not regulated by these Terms and Conditions, the relevant provisions of Polish law shall apply, in particular the Civil Code, the Act on the provision of electronic services (consolidated text: Journal of Laws of 2013, item 1422), and with respect to Consumers also the Consumer Rights Act;

3. For the avoidance of doubt, none of the provisions of these Terms and Conditions excludes or limits the rights of the Consumer to which they are entitled under mandatory provisions of law in the territory of the Republic of Poland. In the event of any inconsistency between the provisions of these Terms and Conditions and such provisions, those provisions shall prevail;

4. The Seller is entitled to amend these Terms and Conditions for important reasons (e.g. a change in applicable law, a change in the sales rules of the Online Store). In the event of amendments to these Terms and Conditions, the User will be notified at least 14 days before the amendments enter into force (relevant information about the amendments will be posted on the Online Store website, and Users with a Customer Account will receive information about the amendments by email.) If the User does not accept the amended Terms and Conditions, the User has the right to stop using the Online Store and terminate the Service Agreement. This does not exclude or limit the User's right to stop using the Online Store at any time;

5. The content of these Terms and Conditions may be saved at any time by printing, saving to a storage medium or downloading from the Online Store website;

6. The provisions of the Terms and Conditions shall be interpreted in a manner ensuring their compliance with applicable law. Free shipping

1. Customers shopping in our online store can benefit from free shipping if the order value exceeds PLN 200 gross.

2. The free shipping offer applies only to shipments within Poland.

3. Free shipping does not apply to products of non-standard dimensions, weight and size. In such cases, we will inform the Customer of the delivery cost by email or phone.

4. Free shipping can be combined with other promotions and discounts.

5. In the case of product returns, the shipping cost is borne by the Customer.

6. The store reserves the right to change the rules and terms of the free shipping offer and to withdraw it at any time.